It pays to have a team of people with experience. Our continuous improvement process helps you obtain and retain customers cost-effectively and is backed by data. Ensuring you achieve the results you need. Learn about our consulting methodology and plans below.
We use a data-driven model that utilizes data and empathy to find and understand potential optimizations for your business and then grow and market your business. This 4-step process gives a framework to the more detailed inner workings of the processes.
1st step is to understand your goals, customers, and stakeholders. We do this by:
In addition, we will work with your team to sync data between our teams to understand your customer and performance from online and offline transactions. This data analysis helps us track future trial tests and marketing. It also provides continuous feedback and understanding of customer trends and preferences.
Now that we have a firm understanding of the different areas that effect your business, we:
Now it’s time for action! Growth
Begin creating a timeline and potential solutions for implementing a prototype, testing, and iteration.
With a road map now in place to guide us, we execute the strategy, implementing developed trials and feedback loops to ensure core issue resolution.
We keep you and your customers in mind when designing and executing solutions.
The data we collect guides us in optimizing and creating the best Return On Investment (ROI) for your business.
We are fully transparent about our pricing, strategy, and project progression. You’ll have access to a dashboard to follow along as your projects are created and begin gathering results!
Whether consulting or web design, Experience 1st utilizes modern practices and technology.
Our methodology identifies and eliminates pain points preparing your business for growth. Then we implement expert-led marketing to spur greater growth.
We stay on track and allow you to view where we are on any project or campaign at your convenience with our project dashboards.
At Exp 1st, we practice what we preach. You will never be just an account number but a person and company with needs.
We provide weekly updates on projects and campaigns. Ensuring we are always keeping your strategy and priorities in focus.
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