Consulting

Running a business is challenging. Get help from experts to make it easier.

It pays to have a team of people with experience. Our continuous improvement process helps you obtain and retain customers cost-effectively and is backed by data. Ensuring you achieve the results you need. Learn about our consulting methodology and plans below.

Our Methodology

We use a data-driven model that utilizes data and empathy to find and understand potential optimizations for your business and then grow and market your business. This 4-step process gives a framework to the more detailed inner workings of the processes. 

Understand

1st step is to understand your goals, customers, and stakeholders. We do this by:

  • Collecting data from your organization from interviews, current sales, and customer data
  • Empathize with customers through interviews, data analysis, and research
  • Garner input and feedback from stakeholders
  • Structure customer journey and potential pain points

 

In addition, we will work with your team to sync data between our teams to understand your customers and performance from online and offline transactions. This data analysis helps us track future trial tests and marketing. It also provides continuous feedback and understanding of customer trends and preferences.

Prepare

Now that we have a firm understanding of the different areas that effect your business, we:

  • Prepare possible solutions to any areas of improvement our analysis brought forward. 
  • Design and rank trials to help you achieve your growth goals. 
  • Assemble a marketing strategy that will resonate with your customers. Including a plan for marketing trials and constant iteration to stay ahead of trends and increase your return on investment.
Amplify

Now it’s time for action! Growth  

  • Gather initial data from the first offering trials. 
  • Make any needed offering trial pivots.
  • Implement marketing strategy.
Repeat

Begin creating a timeline and potential solutions for implementing a prototype, testing, and iteration. 

With a road map now in place to guide us, we execute the strategy, implementing developed trials and feedback loops to ensure core issue resolution.

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Need monthly consulting?

We understand that some business problems require a more extensive approach than just a quick solution. At Exp1st, we are committed to providing our clients with comprehensive and effective solutions. 

That’s why we offer retainer plans that are tailored to address even the most complex problems that your business may be facing. Our team of experts is dedicated to working with you to identify and implement the perfect solution that will see your business thrive. Partner with Exp1st today, and let us help you take your business to the next level.

Retainer Plans
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